Guest Services
Transportation
Resort Transportation:
A complimentary shuttle runs continuously around our Orlando FL hotel each day from 6:30 a.m. to 11:00 p.m.
Around Orlando
Transportation is available to local establishments in the immediate area through Mears Transportation for a nominal charge, including transportation to Downtown Disney, The Crossroads and more.
Orlando Premium Outlets
Offers complimentary shuttles from Grand Cypress to the Outlets! Everyday the pickups are at 10:15 am and 12:45 pm. Return trips are at 1:30 pm and 5:45 pm. Reservations must be made at least 2 hours in advance. Reservations can be made by our Concierge or Guest Service staff.
Orlando Premium Outlets
Offers complimentary shuttles from Grand Cypress to the Outlets! Everyday the pickups are at 10:15 am and 12:45 pm. Return trips are at 1:30 pm and 5:45 pm. Reservations must be made at least 2 hours in advance. Reservations can be made by our Concierge or Guest Service staff.
To/From Airport:
Arriving Guests: Upon arrival, please proceed to Ground Transportation, located one level below baggage claim and look for the Mears Transportation desk. Inform the representative that you need the shuttle to the Hyatt Regency Grand Cypress. After hours, you may reach a Mears Representative for assistance via the phone located at the desk.
Departing Guests: Mears provides direct transportation from the front entrance of the hotel to the airport. Advance reservations are required, and can be arranged through the Mears desk each day from 7:30 a.m. - 8:30 p.m., or via phone 407-239-1234 ext. 4149. After hours, please call 407-423-5566.
Cost:
Age 12 and older $19.00 one-way, $31.00 roundtrip
Age 12 and older $19.00 one-way, $31.00 roundtrip
Age 4 – 11 $15.00 one-way, $23.00 roundtrip
Age 3 and under are free
Mears Meet And Greet: Arrangements for pick-up can be arranged in advance through the hotel concierge.
Cost: Via Town Car:
$65.00 plus gratuity from the airport to the hotel
$55.00 plus gratuity from the hotel to the airport
$65.00 plus gratuity from the airport to the hotel
$55.00 plus gratuity from the hotel to the airport
Via Limo:
$155.00 plus 15% gratuity from the airport to the hotel
$155.00 plus 15% gratuity from the airport to the hotel
$135.00 plus 15% gratuity from the hotel to the airport
Non-Mears Taxi Service: Are available on the Ground Transportation Level on both the A and B sides of the Main Terminal. Approximately $55 one way
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Check-In / Check-Out
Check-In Time: 4:00 pm
Check-Out Time: 12 noon
Check-Out Time: 12 noon